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social media page management.

Social media is a valuable tool for customer connection that demands the right attention from every business.

Our social media marketing team is focused on creating organic content, establishing the right channels and taking over the posting, scheduling, boosting and reporting as an all-in-one page management service.

  • As pointdot’s founding service, we have the depth of resources to support our clients in the most effective, competitive and affordable manner.
  • We grow social channels and manage the messages and comments on behalf of our clients so they can get on running their business, not worrying about social media.
  • We’ve managed over 150 clients, across channels, and since 2016, our team has been responsible for growing and curating content for over 500 social media pages.
marketing agency, social media page management, pointdot

platforms we work with

marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot

our action plan.

Before making a purchase decision, 74% of consumers will consult social media. We believe that in order to compete, every business must have a social media presence and actively engage with their community. Our team at pointdot can help you by providing a turnkey social media management solution.

Here are some of the services provided by our team.

  • Our team researches your competitors.
  • Examine your industry and relevant hashtags.
  • We’ll create your captions & creatives.
  • We will manage the publishing process.
  • Evaluate social media impact & course correct.
marketing agency, social media page management, pointdot
marketing agency, social media page management, pointdot

I wouldn’t trust anyone other than Dimitri and his team to launch a brand, which they achieved.

– Evan K


Mister Fish

We did everything from branding to setting up all social media platforms and even a PR campaign! Our goal was to build the brand as quickly as possible and capitalise on the successful summer trade of 2021/22.

Check out the Mister Fish socials and read more about how we supported Mister Fish, with effective social media management.

View Case Study

frequently asked questions.

What is social media management?

Social media management refers to the process of creating, publishing, and analysing content for social media platforms such as Facebook, Instagram, Linkedin, Twitter, and TikTok. Being present on social media is unavoidable because it provides brands with an online voice. Managing your own social media pages, on the other hand, often leads to burnout, which is why you hire a marketing agency like pointdot to handle everything for you. Small and medium-sized businesses can spend their time more productively rather than worrying about when to post, what type of content works best, or what witty reactions people have to their post.

What is a social media manager?

A social media manager is well-versed in global trends and can manage multiple social media operations simultaneously. A social media manager is typically responsible for trend research, competition analysis, and the creation of impactful content for social media. They can manage multiple social media platforms and understand how to make social media work for the business they manage.

We have a team of multiple full-time social media managers at pointdot who are responsible for managing more than 70 clients per month on an ongoing basis. They coordinate content shoots, design graphics, write captions, research hashtags, and publish your content. We save businesses hundreds of hours per year and ensure that our clients are active online.

Why is social media management important?

Social media management is the process of creating and publishing content on social media platforms, as well as engaging with users. While social media platforms can be used for personal purposes, they are increasingly being used for business. In fact, social media has evolved into one of the most powerful marketing tools available. Managing a social media presence, on the other hand, can be time-consuming and difficult. This is where social media management comes into play. Businesses can save time and resources by outsourcing social media management to a third-party company or individual while still maintaining an active social media presence.

Pointdot is a leading social media agency in Earlwood and throughout Sydney, which is fortunate for our clients. We manage clients from various industries and can write and create content for any business. If you want to learn more about our social media management services, you can schedule a strategy call with our team at any time.

What platforms can pointdot manage?


Social media management for Facebook can be a daunting task, but there are some simple tips that can make the process easier. First, it’s important to create a content calendar that outlines what you will post and when. This will help to keep you on track and ensure that your posts are timely and relevant. Additionally, it’s important to engage with your audience by responding to comments and questions. This shows that you’re listening and that you care about what they have to say.


Instagram is one of the most popular social media platforms, with over 800 million active users. Because it is visual, it is ideal for businesses in the fashion, food, and travel industries. However, regardless of your industry, social media management on Instagram can help you reach a larger audience and achieve your business objectives.

When managing your Instagram social media, there are a few key things to keep in mind. First and foremost, it is critical to post on a regular and consistent basis. This will help you stay in front of your followers’ minds and keep your account active. Second, use relevant hashtags and post captivating photos and videos to capture attention and spark interest. Finally, remember to respond to comments and messages as soon as possible; this will demonstrate that you are approachable and engaged with your followers.


LinkedIn is a social media platform for current and prospective customers to network and build relationships. While LinkedIn can be a great tool for connecting with others in your industry, keep in mind that this community does not want to see dogs dancing; instead, they want to be kept up to date on the latest company news and trending business topics.

LinkedIn users, for example, are more interested in business and networking opportunities, which should be reflected in your posts. LinkedIn is also an excellent platform for distributing long-form content such as articles and opinion pieces. People on LinkedIn usually spend more time on the platform engaging with content, so make sure to be articulate and informative.


Twitter is one of the most popular social media platforms, with over 319 million monthly active users. But, with so many tweets being sent out, how can you ensure that yours is seen by the right people?

Here are a few Twitter tips for mastering social media management:

  • Make use of hashtags to reach a larger audience. Hashtags allow you to categorise and organise your tweets, making them easier to find.
  • Include mentions of other users in your tweets. When you mention someone in a tweet, their followers will receive a notification. This is an excellent way to get your name out there and begin interacting with other users.
  • Use images and videos. Tweets with visual content are more likely to be noticed. So, if you have something important to say, don’t just write it in text; instead, include an image or video to really grab people’s attention.


It is one of the fastest-growing social networks, with over 250 million active users. As it is a visual platform, Pinterest is ideal for businesses in the fashion, home decor, and food and beverage industries. Here are a few pointers for mastering Pinterest social media management:

  • Plan ahead of time by designing professional and eye-catching pins. Include keywords in your descriptions so that people can find your pins easily.
  • Arrange your pins into boards based on specific topics or keywords. This will make it easier for people to find the information they need.
  • Track which pins are performing well using analytics and adjust your strategy accordingly.
  • Interact with other users by leaving comments on their pins and repinning content relevant to your business.
  • Increase visibility by promoting your Pinterest account on other social media platforms and on your website.


A simple method for forming communities: Modern users consume the majority of their content through videos, so you should consider your users to be members of a community. What matters is that you share your ideas through videos and pique the interest of others who share your interests. Though the platform does not yet include a group feature, a good marketer will recognise that community building is at the heart of this platform, and a formal group feature will be added soon.


Millennials value authenticity above all else, making this the ideal location for user-generated content. They are aware of marketing tactics and will not fall for tired ideas. TikTok is the most popular source of user-generated content, and it benefits from being the new kid on the block. For some time now, some popular video publishing platforms have been plagued by fake views, causing users to lose trust in what they see on these platforms. TikTok drives content organically as part of its design and encourages user-generated content whenever possible through its challenge concept.

How do we price our management service at pointdot?

The cost of social media management can vary depending on the client’s specific requirements. Social media management may only require a few hours per week for small businesses. However, for larger businesses or those with more complex social media needs, social media management can be a full-time job requiring a team of experts.

The cost of social media management is influenced by the number of platforms to be managed, the number of posts per day, the number of fans/followers, and the level of engagement required. In most cases, social media management services are charged on a monthly basis and can range from $700 to $5,000 per month.

What’s included in pointdot’s management service?

Social media management entails a variety of tasks, all of which are intended to help you achieve your social media goals. First, learn about your competitors and the inner workings of your industry. This will assist you in understanding which strategies are effective for others and which you should try for yourself. Next, look into popular hashtags to see which ones are most relevant to your brand. You must also create content captions that accurately reflect the message you want to convey.

When you’ve finished all of the above, you should now progress to designing your creative assets before proceeding to publish your content across all platforms. Most agencies will call it a day at this point, but at pointdot, we value community management and will respond to your messages and comments to the best of our ability. This is how you build a community and ensure maximum success from social media management.